FAQ

What is included in a background search?
There are varieties of different searches that make up a background search and the available information will differ from state to state.

How long does it take to get the results back?
Results for most searches take between 2 to 5 days.

Where does the information obtained for a background search come from?
It is a combination of sources, including various courts, consumer reporting agencies, motor vehicle departments, Bureau of Consumer Affairs, and other proprietary databases.

What information do I need to provide to order a criminal record report?
You’ll need the person’s name and date of birth, SSN. When available, supplying the individual’s social security number will increase the chance of a matching record.

Do I need permission from an applicant or individual to perform a criminal records search?
In many states, criminal history information is considered public records and is available without permission from the individual on whom you are seeking information. However, it is the policy of American DataSearch that, permission be obtained from the individual prior to obtaining criminal history information for tenant and pre-employment screening purposes. In all cases, a signed authorization MUST be obtained from an individual prior to obtaining credit history information. This applies to both tenant screening and pre-employment background screening applicants.

What type of information can I expect to receive when I have you conduct a criminal background search?
The actual results will vary depending on the state or county being searched. The report usually includes the defendant’s name, birth date, case number, offense date, charge (the reason for the arrest or conviction), persons involved, description of crime for which individual was accused, description of individual, aliases, status of the case, outcome, and sentence. Felony and misdemeanor records are usually available.

Why should I choose American DataSearch for my search needs?
Unlike large background search firms, our smallest client is as important to us as our largest. We pride ourselves in providing the best customer service in the industry. We work with the most reputable, up-to-date sources of data available. With over 10 years of experience in the industry, you will not only be treated to the best customer service available, but you’ll also benefit from our experience, resources, and expertise.

Is there any cost involved in signing up for the On-line Instant Service?
There is no membership fee, but there will be a one-time fee of $50 to set up an on-line account for clients who would prefer to use our Instant Service.

How will I be billed?
Clients who conduct standard background searches are billed once a week. Clients who utilize our on-line instant ordering service will be billed at the end of each month. We also accept Visa and MasterCard. We e-mail, fax or mail invoices at the customer’s preference. Invoices are due upon receipt (a $15 late fee is applied to accounts that are 30 days late).

Whom do I contact for billing questions?
You can call us at (904) 275-4900(904) 275-4900, e-mail us at info@americandatasearch.com or you can fax us your questions at (904) 275-4901(904) 275-4901.

What information is private and what information is public?
Many people think that their Social Security Number is private information and are surprised to find out that this is considered “public record” information. Laws and policies are constantly changing and many states are making access to social security numbers unavailable without prior registration with the specific agency. However, the fact remains that information about your address, address history, property ownership, vehicle ownership, liens, bankruptcy filings, judgment, and court system records are available without any specific reason for obtaining the information. Other financial information, such as that found in credit reports fall within the “private records” category and there are legal penalties for accessing this type of information without your permission. For specific information, contact us for details.



Resources

Below are links to informational sites that will help you stay informed: